In the “before times,” as so many people are calling it, the “IT support guy” could walk right up to a worker’s desk and solve a problem in person. Those days are over (for now, at least), but the need for day-to-day technical support is still as present as ever, perhaps even more so. The Millennium Group can provide that support seamlessly, leveraging tools such as screen sharing and beyond to facilitate the support process.
Even the most basic technology issue can be incredibly frustrating for the average worker, especially now. A clear line of remote IT support isn’t just a luxury, it’s essential. Over time, small issues add up and can even affect employees’ mental and emotional well-being. This is, of course, bad for productivity and security, but it’s also worth eliminating for its own sake.