How You Can Benefit From IT Staff Augmentation

IT Staff Augmentation January Blog 2

IT staff augmentation is a business solution that has been gaining traction recently. When used properly it can be a powerful tool for any organization, but not many understand what it is or what benefits the service can provide. In this blog, we’re going to discuss everything you should know about IT staff augmentation services.

What Is IT Staff Augmentation?

From creating documents to holding online meetings, your IT is at the heart of most of your operations. Your IT staff works hard, mostly behind the scenes, to keep your IT optimized and running smoothly. It’s thanks to them that you can use your technology without a second thought. However, it’s important to remember that technicians aren’t magicians—there’s a limit to their capabilities.

It’s not uncommon for departments to become overwhelmed or to lack the expertise needed to complete a project adequately. The same is true for your IT department. When your in-house team members are in over their heads, you can support them through staff augmentation outsourcing.

Also known as co-managed IT or hybrid IT, this solution is an outsourced IT strategy that instantly gives you access to talented IT specialists. It blends the convenience and strategic advantages of an internal IT team with the support and comprehensive knowledge of a managed service provider (MSP). By investing in staff augmentation, you can freely scale your department, reduce costs, and much more.

How Does IT Staff Augmentation Work?

If you’re familiar with managed IT services, then you know it’s an offering where a third-party vendor takes over the full responsibility of your IT management. For companies that don’t have internal IT staff, managed services are a useful solution. As you can imagine, this service isn’t quite as beneficial for an organization that has an internal team to handle most of its IT needs.

Whereas managed services are about full IT management, IT staff augmentation instead focuses on support. Through this service model, you have the power to extend your in-house staff with outsourced technicians. The outsourced IT specialists can be plugged in anywhere you need help and at a low cost. Whether you need to scale your team or want to divvy up assignments based on skill level, this offering grants your business greater flexibility in how you use your IT department.

What Are the Different Types of Staff Augmentation?

Hybrid IT is meant to be a strategic solution that can solve your various IT challenges. That’s why the offering comes in more than one form. There are actually three different types of staff augmentation:

  • Commodity: This is a basic level offering for companies that just need reliable workers and don’t need people with a particular skill set.
  • Skill-Based: This is where you need professionals with specific skills (e.g., multilingual), but the level of skill isn’t important.
  • Highly Skilled: This is for when you need technicians who have advanced skills obtained through training and experience.

What Are the Benefits of Staff Augmentation?

Investing in co-managed IT can result in a number of benefits for your organization, including:

  • ​​​​​Cost-Effectiveness: By using hybrid IT, you have access to an entire team of IT professionals. This service is provided at less than the cost of a single employee.
  • Low Impact: If you need to add or remove people from the team, augmentation allows you to do it with minimal interruptions.  
  • Talent Access: In today’s job market, it’s difficult to find qualified IT candidates to hire. With staff augmentation, you have access to all the experienced professionals you need.
  • Objectivity: Since the MSP isn’t a part of your business, the provided technicians can offer an objective view of what’s helping and hurting your infrastructure.
  • Flexibility: Staff augmentation allows you to adapt quickly when an IT project expands or is too big for the in-house team to handle.

Give Your IT Department the Support It Deserves

The Millennium Group is an industry-leading IT company that consists of highly trained and knowledgeable IT specialists. With our IT staff augmentation service, you can use our experts to supplement your own team. Our technicians fit in seamlessly to act as an extension of your department.

Contact us to learn more.