The difference between managed services and outsourcing your IT may seem insignificant until you break down what these setups actually look like. Sure, both refer to services provided from an outside firm, but the scale is completely different.
When a firm hires a managed service provider (MSP), they are essentially delegating the entirety of their technology management to an outside provider. The advantage here, especially with an experienced team like ours at The Millennium Group handling things, is that your staff can focus on what they do best. Fears about technology downtime can hamper productivity, but a proven MSP can keep things flowing.
Outsourcing, often referred to as staff augmentation, refers to a company utilizing an outside, specialized team to accomplish limited tasks or projects. This could apply to a company looking for overflow tech support during busier seasons or a firm looking to implement an entirely new system.